At ProStep, we believe performance should start from the moment you click “Order.” That’s why we provide FREE standard shipping on all U.S. orders—no hidden fees or minimums required.

🚚 Free Nationwide Delivery
Every order placed on prostep.com qualifies for free standard shipping across the continental U.S. We partner with reliable carriers like FedEx, USPS, and UPS to deliver your gear quickly and safely.

🕒 Processing & Handling Time
All orders are processed within 1–2 business days.

Orders placed after business hours or on weekends/holidays will be processed on the next working day.

📦 Delivery Estimates
Standard Delivery: Typically arrives within 3–7 business days after shipment.

Once dispatched, a shipping confirmation email with your tracking number will be sent automatically.

🌐 Shipping Availability
Currently, ProStep only ships within the United States. We do not offer international shipping at this time.

🔍 Track Your Order
You can track your shipment using the tracking link provided in your order confirmation email. If you have any issues with tracking, our support team is here to assist.

🧾 Address & Delivery Issues
Please double-check your shipping address before completing checkout. ProStep is not responsible for delivery delays due to incorrect or incomplete addresses.

📦 Lost or Stolen Packages
If your order appears lost or is marked as delivered but not received, please contact us immediately. We’ll coordinate with the carrier to investigate and, if needed, send a replacement or issue a refund.

At ProStep, we take pride in getting your footwear to you quickly, safely, and at no extra cost. Because great shoes—and great service—should always be included.